Using Holly to complement your current DrChrono reminders
If you are already using DrChrono reminders, good news! Holly can be a great complement to maximize your patient attendance.
Here’s how to make sure your EHR reminders and Holly are working together in the right way:
Step 1: Check/Set up your DrChrono reminders:
For more information, you can check DrChrono's support page.
Holly DOES NOT disable any reminders you currently have into your current DrChrono configuration. You would have to do that manually.
IMPORTANT: Holly sends a reminder 1 day before your patient's appointment (see Step 2 to change this), so you should choose options that complement that (i.e. text message one day before, email reminder three days before, etc.)
Step 2: Confirmation lead time
If you want to change how many days before the appointment Holly reaches out to each patient to seek confirmation: Go to the Preferences tab and click on "Confirmation Lead Time" to select your preferred number of days.
Note: each calendar/office can have a different Confirmation lead time.
For more questions and information, please contact support@nimblr.ai. We'll be happy to help you.