FAQs

In this section, you will find the most Frequently Asked Questions, with the respective answer.

If you can’t find a solution to your problem, don’t worry, we are here to help you. Please contact suport@nimblr.ai and we will answer you in a flash 😉

Introduction to FAQs: What is Holly?

Holly is a personalized virtual assistant based on artificial intelligence, her main purpose is to help you, she is an extra pair of hands willing to organize your appointments 24/7 and she works with 3 main features:

1. Schedule the appointment (Self-scheduling)

2. Confirms the appointment

3. Recover patients (No shows)

The features mentioned can be done with a simple text!

Who would’ve known? Studies show that nowadays patients are more inclined to make appointments via their phone, social networks and of course, keeping in mind those necessities we came up with Holly.

The process is quite simple and it won’t take you a lot of your time, for example:

• Case 1: If your patient wants to make an appointment instead of calling the office, now they can text and request an appointment. Holly will find the best slot for them and you with the provided schedule your practice/office offers.

• Case 2: If the patient needs to reschedule the appointment, don’t worry, Holly will also find the best available slot, and continue the process of confirming the appointment until the patient shows up.

• Case 3: Your patient confirmed the appointment but didn't show up? Don’t worry, when you indicate in your calendar that the patient didn’t show up, Holly will immediately contact them to reschedule the appointment.

For support, please contact support@nimblr.ai. We will be happy to help you 🙂